frequently asked Questions

No, our rattan products are made from real rattan from Indonesia.

Our porcelain stoneware tiles are suitable for the floor. You can use any tiles for the wall.

No, the mosaic tables are not suitable for winter and should be stored in a frost-proof place.

Yes, we send throughout Europe as standard and also worldwide upon request.

Yes, possible by appointment.

Our shipping partners are DHL, GLS and the shipping company IDS.

You can reach us at office@casa-moro.de or at +49/2421/394 85 85.

Our article comes from Morocco, Egypt, India and Indonesia.

Yes, on request you can also order just the mosaic panel.

Almost all furniture is delivered fully assembled, please see the item description for more information.

For forwarding shipments we need the email address and telephone number for smooth shipping.

Casa Moro offers all conventional payment methods such as: PayPal, bank transfer, payment by invoice etc.

The shipping costs are calculated depending on the order and are displayed when you add the respective items to the shopping cart.

As a rule, we need 1 - 3 working days to ship parcels within Germany and 3 - 6 working days within Europe. (For shipping companies, it may vary depending on the zip code or destination country)

Place the tagine in cold water overnight. Please make sure that the pot is completely covered with water. No additives such as cleaning agents may be added to the water. The tagine must then air dry properly. Moisten the unglazed underside of the base with water and rub the inside of the base and lid well with olive oil. Now add a cup of water with a tablespoon of oil to the tagine and close it. Then put it in the cold oven. Please make sure that the oven is cold, as the tagine is very sensitive to large temperature differences. Then gradually heat the oven to max. 180°C and leave the tagine in there for 30 to 45 minutes. This process strengthens the tagine and promotes better flavor development of the dishes when cooking. The tagine is now ready to use!

Mosaic panels made of glazed stones do not require any care, panels with terracotta can be polished with commercially available beeswax (this can be cleaned beforehand with very fine sandpaper).

The frame can be treated with clear varnish or linseed oil varnish as required

Please do not expose henna lamps to direct sunlight or light as the color could fade. Please never clean wet, but treat with a commercially available hand cream.

Take Leather Care Cream Transparent.

Not all tiles are frost-proof. Please note the exact item description. If you are unsure, please contact us.

You may only use our wall and ceiling lamps in rain-protected outdoor areas.

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